How do I re-schedule or cancel my test?
admin2022-03-09T11:01:40+00:00To reschedule your test you must give a clear 5 days notice. If your test falls within this time you will not be eligible for a refund or rescheduling.
I’m not happy with my test
admin2022-03-09T10:29:42+00:00Please refer all complaints to us at customerservice@123taxitests.co.uk within 7 Working days of your test. We will acknowledge your complaint within 3 working days.
What happens if I fail? Can I retake the assessment?
admin2022-03-09T10:29:02+00:00Yes, you can retake the test you’ll need to rebook via our website.
When I take the test will I get the result on the same day?
admin2022-03-09T10:28:03+00:00Yes, your assessor will inform you of the result at the end of your test.
Dashcams and recording equipment
admin2022-03-09T10:27:13+00:00Outward facing cameras may be used providing the sound recording is turned off.
Can the test be done in different languages?
admin2022-03-09T10:26:36+00:00The test is conducted in English, foreign language translators are not permitted. Should the candidate require an interpreter due to deafness / lack of language then an interpreter may be
Can I use my car for the test?
admin2022-03-09T10:25:47+00:00We ask that your car is right-hand drive, has less than 9 seats, weighs no more than 3.5T, and has 4 wheels. In addition, the car must have adjustable head
Do I need a UK Driving Licence?
admin2022-03-09T10:24:17+00:00Yes, you do need a UK Driving Licence, you must bring this with you along with a photo ID if you don’t have the new style photo card ID.
Will I be asked Highway Code questions?
admin2022-03-09T13:01:33+00:00No, you will be asked 2 Show Me Tell Me questions click here to view the questions
